We ensure the highest quality to our products, and we are confident they will pass the test of time.
We offer an assistance service to ensure that whaterver your jewel need, it’s always at its best to lighten your outfit.
You might need a new polishing, a deep cleaning, or you just had an OUPS and need repaing. we are here for it.
How it works.
1 Chose this product, like a regular purchase. It let us know you need assistance, out team will reach out to understand the problem, and how we can solve it.
We will ask for pictures and details to ensure that we are all clear about the intervention.
Most intervention will be free, but some might require a payement (majoir intervention) this is mainly due to the change of cost of materials in recent times.
we will also clarify how long it takes for the reparation or cleaning or polishing.
2 You send us your jewel, to our main adress or to Emanuela’s laboratory, depending on the intervention.
3 We will send it back to you in 2 to 10 business day , ready for your wear.
We ensure the highest quality to our products, and we are confident they will pass the test of time.
We offer an assistance service to ensure that whaterver your jewel need, it’s always at its best to lighten your outfit.
You might need a new polishing, a deep cleaning, or you just had an OUPS and need repaing. we are here for it.
How it works.
1 Chose this product, like a regular purchase. It let us know you need assistance, out team will reach out to understand the problem, and how we can solve it.
We will ask for pictures and details to ensure that we are all clear about the intervention.
Most intervention will be free, but some might require a payement (majoir intervention) this is mainly due to the change of cost of materials in recent times.
we will also clarify how long it takes for the reparation or cleaning or polishing.
2 You send us your jewel, to our main adress or to Emanuela’s laboratory, depending on the intervention.
3 We will send it back to you in 2 to 10 business day , ready for your wear.
